TTi Research

TTi Research
TTi Research logo

TTi Research

TTi Global Research is a full service research agency providing insightful feedback about customers, stakeholders, channel partners, service providers and employees.We apply our research expertise through a commercially experienced team. Understanding business challenges, developing appropriate research solutions, managing quality focussed programmes, providing insightful reporting and adding value, through visually inspiring and action orientated, easy to understand reports.

Our website http://www.tti-global-research.co.uk provides further information about our solutions and services.

Our team have effective experience carrying out research assignments in the energy, utilities, automotive, manufacturing, recruitment, consulting and associated business services sectors. Our core research solutions include:

Customer satisfaction research and loyalty measurement
– Customer satisfaction index
– Business loyalty measures
– Competitor benchmarking
– Channel partner and stakeholder research
– Customer gap analysis
– Supplier satisfaction research
– Employee engagement and satisfaction research
– Mystery customer research and audits
– Call centre performance monitoring
– Learning and development assessment research
– Recruitment effectiveness research
– Stakeholder research

Contact name: Glyn Luckett

Company telephone: 01753 214038

Company email: gluckett@tti-global.com

Company web address: https://www.tti-global-research.co.uk/

Company address : 5G Langley Business Centre, Station Road, Langley, SL3 8DS

Member of

  • MRS
  • ESOMAR

Expertise

Customer satisfaction
Employee research
Customer Satisfaction/Experience

Sectors

  • Charities and NGO
  • Construction and property
  • Financial services/Insurance
  • Government
  • Industry and manufacturing
  • Media
  • Professional services
  • Travel and tourism
  • Automotive
  • Retail
  • Technology and telecomms

Methodologies

  • Data analysis
  • Desk research
  • Fieldwork/data collection
  • Full service
  • Online research
  • Postal surveys
  • Segmentation
  • Syndicated research
  • Telephone research
  • Project Planning
  • In-Depth Interviewing
  • Group Discussions

Countries

  • UK
  • USA
  • Canada
  • South America
  • Middle East
  • Africa
  • Eastern Europe
  • Western/Northern Europe
  • Scandinavia
  • Asia Pacific

Standards

  • ISO9001