Customer Care Research
Expert customer-focussed qualitative and quantitative research and communications, specialising in all areas of corporate, business, trade and consumer research, including customer maintenance, loyalty and disloyalty, service and performance benchmarking and monitoring. Not just statistics, but concise actionable information to enable our clients to maintain and develop customer relationships.
Contact name: Jill Carpenter
Company telephone: +44 (0)1279 718900
Company email: info@customer-care-research.com
Company web address: http://www.customer-care-research.com
Company address : Brook House, Cape End, Hatfield Broad, Oak Bishop’s, Stortford, CM22 7HP
Member of
Expertise
Advertising/Media
Brand and branding
Customer satisfaction
Sectors
- Charities and NGO
- Construction and property
- Financial services/Insurance
- Government
- Industry and manufacturing
- Media
- Travel and tourism
- Automotive
- Utilities/energy
- Pharmaceutical
- Technology and telecomms
Methodologies
- Data analysis
- Desk research
- Full service
- Omnibus research/panels
- Postal surveys
- Syndicated research
- Telephone research
- Online
- Project Planning
- In-Depth Interviewing
- Group Discussions
- Report Writing
Countries
- UK
- USA
- Canada
- South America
- Middle East
- Eastern Europe
- Western/Northern Europe
- Scandinavia
- Asia Pacific
Standards