
Motif (This is Motif Limited)
We understand customers. We’re experts in measuring and understanding customer experience including satisfaction, loyalty and Net Promoter Score, and know how to act on these to ensure the best returns on customer acquisition, retention and value. Our experience has given us a view on how best to research all elements that impact customers along every journey stage, from the market offering to branding and communications, to pricing and NPD.
Contact name: Virginia Monk
Company telephone: ginnym@thisismotif.com
Company email: INFO@THISISMOTIF.COM
Company web address: https://thisismotif.com/
Company address : 25 West Tenter Street, London, E1 8DT
Member of
- ESOMAR
Expertise
Advertising/Media
Brand and branding
Customer satisfaction
Sectors
- Financial services/Insurance
- Government
- Media
- Travel and tourism
- Utilities/energy
- Retail
- Technology and telecomms
Methodologies
- Fieldwork/data collection
- Full service
- Online research
- Postal surveys
- Syndicated research
- Telephone research
Countries
- UK
- South America
- Eastern Europe
- Western/Northern Europe
- Scandinavia
Standards
- ISO20252