Motif (This is Motif Limited)

Motif (This is Motif Limited)
Motif (This is Motif Limited) logo

Motif (This is Motif Limited)

We understand customers. We’re experts in measuring and understanding customer experience including satisfaction, loyalty and Net Promoter Score, and know how to act on these to ensure the best returns on customer acquisition, retention and value. Our experience has given us a view on how best to research all elements that impact customers along every journey stage, from the market offering to branding and communications, to pricing and NPD.

Contact name: Virginia Monk

Company telephone: ginnym@thisismotif.com

Company email: INFO@THISISMOTIF.COM

Company web address: https://thisismotif.com/

Company address : 25 West Tenter Street, London, E1 8DT

Member of

  • ESOMAR

Expertise

Advertising/Media
Brand and branding
Customer satisfaction

Sectors

  • Financial services/Insurance
  • Government
  • Media
  • Travel and tourism
  • Utilities/energy
  • Retail
  • Technology and telecomms

Methodologies

  • Fieldwork/data collection
  • Full service
  • Online research
  • Postal surveys
  • Syndicated research
  • Telephone research

Countries

  • UK
  • South America
  • Eastern Europe
  • Western/Northern Europe
  • Scandinavia

Standards

  • ISO20252